Customer Service Executive for AEGIS Malaysia (50 Vacancies)

Alahad Group Pakistan, Kuala Lumpur

Apply By | Dec 31, 2018 |
Job Description (Total Position: 15+)

Customer Service Executive for AEGIS Malaysia (50 Vacancies)


 Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company &  products

 To exceed customers expectation in terms of customer service & accurate information.

 Work in a team to achieve the required KPI elements and SLA. 


 Required language(s): English + Mandarin (Chinese)

 Must have a minimum Degree qualification with any field of studies

 Prior experience in services industry will be added advantage.

 Work permit for selected candidates will be provided.

Salary & Benefit

 Base salary: MYR 2000

 Language allowance for Mandarin: MYR 500

 Additional to base salary – KPI incentives, Attendance allowance, Shift allowances

 OT is allowed, per hour MYR 10

 Flight ticket for all selected candidates to Malaysia will be provided.

 Accommodation for the initial 14 days upon arrival will be provided.

 Fully equipped gym with aerobics studio & shower facilities

 Rest & relax area (pool, foosball, etc)

 Monthly fun and exciting staff activities (pool & bowling competition, treasure hunt, etc)

Career Growth & Training Programs:

Career Path: Executive & Senior Executive & Specialist & Team Leader & Assistant Manager & Manager

STAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.

English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills. 


IMPORTANT: For Manpower pooling only. No fee to be collected during application process.

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